Customer satisfaction Survey

    1

    Capability of SINT resources to focus Client's needs

    2

    Capability and responsiveness in answering the technical requests

    3

    Leadership and command of its own work

    4

    Reporting on the progress of the work

    5

    Capability to implement corrective actions

    6

    Capability to integrate and cooperate with Customer personnel

    7

    Performance of the works in accordance with safety standards and Customer's requests

    8

    Organization and management capabilities

    9

    Timeliness in delivery of materials

    10

    Timeliness in delivery of technical reports and other services

    11

    Overall judgement on the works performed for the Customer

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